Terms and Conditions

Exchanges:

  • We accept all exchanges (customer is responsible for return shipping) within 15 days of shipping date. A 10% restocking fee will be charged automatically for any exchanges that are not received within the 15 day mark.

Refunds (if applicable): 

  • A 15% restocking fee will be charged automatically for any returns for refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 days.
  • To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Shipping: 

  • To return your product, you should mail your product to: Nora's Western Wear, 104 N. Homestead Blvd, Homestead, FL 33030
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.